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Do I need it?
Its not right for every business. Here are a few considerations:
| Quantity and size of sales |
If your sales are low volume and high value, eCommerce may not be worth the investment, or you may want to choose a very simple option. For high value goods and services, new customers are unlikely to make impulse purchases, and likely to put more effort into buying, so ease-of-purchase wiill not be a big factor in their decision.
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| Type of product |
Products that work best in eCommerce are ones where the customer knows exactly what they are getting - e.g. DVD's and cornflakes. For products such as jewellery and hand-made goods, and also for most services, it is more difficult to make sales without meeting the customer or the customer seeing the product first-hand. That doesn't mean you can't benefit from eCommece, it just means geting the web-site right is that bit more challenging.
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| Costs |
eCommerce can often offer extremely low costs-of-sale. However, don't be fooled into thinking that once you have a web-site, sales will start to flow in. There can be considerable marketing costs. Getting people to look at your website is on ongoing effort. There are techniques to maximise hits on you web-site with minimum cost and effort, and we can help with this.
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